Contact

Get in touch with the institute

Call, email or send a message below. Most questions are answered the same working day; compliance and licensing questions within two.

Send a message

How can we help?

Tell us what you need. If your question is about licensing, registration or compliance, mention your company registration number so we can look up your file.

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Useful contacts

Who to call for what

The district runs on a small number of desks. The list below covers almost every practical question.

Directory of the Diamond District
OrganisationWhat they handleContactHours
IGDI — Diamond OfficeImport and export licences, Kimberley certificates, customs classificationsupport@igdi.onlineMon–Fri 09:00–16:30
IGDI — ComplianceAML obligations, due diligence, training and examinationsupport@igdi.onlineMon–Fri 09:00–17:00
IGDI — Sanctions deskG7 and EU list checks, screening questionssupport@igdi.onlineMon–Fri 09:00–17:00
Registration authorityRegistration and changes to the public registerPublic registerMon–Fri 09:00–12:30
District security officeAccess passes, camera network, incident reportingSecurity and access24/7
The four boursesTrading floor access, member introductionsOn requestMon–Fri 08:00–18:00
Jobs

Work with us, or through us

The institute recruits across data, compliance and member services. Member companies also advertise vacancies here.

IGDIFull time · Diamond District

Data and Insights Analyst

Compile and publish the sector's trade statistics, maintain the annual report dataset and answer data requests from members, banks and journalists.

IGDIFull time · Diamond District

Compliance Officer

Support member companies with AML obligations, run the training programme and maintain the responsible sourcing guidance.

Member companyFull time · Diamond District

Rough diamond buyer

Established trading house seeks an experienced buyer for a mixed category parcel portfolio. Residency in the Diamond District required.

Member companyInternship · Diamond District

Gemmology internship

A twelve-week internship with a certified laboratory, including grading practice and report preparation.

Member companies can advertise vacancies at no cost. Send the role description and closing date to support@igdi.online.

Before you write

Common questions, answered

The Diamond District is a controlled area and entry is registered in advance. If you would like to visit the institute, ask for an appointment and we will arrange the access formalities.
General enquiries are answered within one working day. Licensing and compliance questions, which usually require a file check, are answered within two working days.
Yes. A large part of our work is with companies that are considering registration with IGDI or are part way through it. Start with starting a diamond company.
Use the report a concern form in the helpdesk. Reports can be submitted confidentially, and if you prefer, anonymously.